Inquiry / Contact
igus® Canada

180 Bass Pro Mills Drive

Concord

Ontario L4K 0G9

(800) 965-2496
+1 905 7608688

Covid-19 Protocol in Regards to our Warehouse and Shipping Department

  • igus® inc's shipping department is fully operational and not currently experiencing delays, however we will continue to prioritize customer orders from essential businesses
  • All office personnel & outside sales have been & will continue to work remotely and can be reached by phone, email, virtual visit or by online chat.

USA, Canada, and Mexico:  
The majority of the employees in our Rhode Island subsidiary have been working in the home office since 3/13/20. All employees can be reached via the familiar communication channels. In production, the staff density was reduced by changing shifts in order to further minimize the risk of infection.


igus® Canada offers low-cost, fast and
secure international shipping options

US cross border shipping without the added cost of duties, brokerage or handling fees!

We are pleased to offer our Canadian customers an improved shipping program. With this program, you will be receiving your shipments significantly faster and at lower shipping cost.

How does the program work?

  • Currently, our products are stocked at our North American headquarters in Providence, RI.
  • Our shipping program allows you to pay only domestic shipping rates from a Montreal hub to your destination in Canada.
  • No duties, handling or international brokerage fees.
  • Receive only a single invoice for your order.

Additional advantages:

  • Low cross-border rates, starting at $15 up to 10lbs
  • Quick delivery across Canada in 2-5 days
  • All products offered with over 60,000 items available
  • All deliveries qualify, inclusive of small packages to freight shipments
  • Easy to use via our online shop and cart, or by phone

What are our delivery times?

  • 2 days to Ontario and Quebec
  • 2-4 days to Manitoba, Saskatchewan and the Maritimes
  • 4-5 days to Alberta, BC and Newfoundland
  • *Shipping to all Territories dependent upon location


The igus® delivery service is quick and reliable with parts available from stock

There are over 323 employees at igus® Inc., plus 30 international subsidiaries in 33 different countries to guarantee rapid worldwide delivery.

Benefits:

  • Shipped in as little as 24 hours or today*
  • More than 80,000 products from stock
  • No minimum order value
  • No surcharges for small quantities or packaging
  • No cutting charges for cables
  • Delivery and consultation Mon-Fri from 8am-8pm EST
  • Invoices and acknowledgements available by post, fax or e-mail
  • No fuss returns

igus warehouse

24 hour delivery time*

24hr delivery*

igus® ships order within 24 hours. On request, we can deliver express or special delivery.

No minimum order quantity

No minimum
order quantity

igus® has no minimum order quantity for our online shop or via phone

igus order times

Ordering times

From Monday to Friday
8:00 am - 8:00 pm EST
Tel: (800) 965-2496


Application Assistance

For further questions or product information, please contact:

Photo
Kevin Wright

Regional Director Canada

Email

Customer Service:

Monday to Friday from 8 am - 5 pm

Online:

24h