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The importance of intralogistics is increasing worldwide. System providers such as Viastore Systems plan and implement automatic storage systems – from small parts warehouses to pallet warehouses to shuttle warehouses – including storage and retrieval machines (SRMs). They have to work quickly and flexibly in order to be able to react to changed order cycles and quantities. In addition, users demand fail-safe systems to avoid unplanned downtimes. Viastore relies on the flexible chainflex cables from igus to supply its storage and retrieval machines with energy and data.

Viastore Systems plans and implements automated storage systems – from small parts warehouses to pallet warehouses and shuttle warehouses – including storage and retrieval machines (SRMs). They have to work quickly and flexibly in order to be able to react to changed order cycles and quantities.
igus gives a three-year warranty on the chainflex cables. The company can offer this security because it tests all lines under real conditions. The test results flow into a database, on the basis of which the expected service life of the products is calculated, which every user can also calculate himself on the igus homepage to save time. The basis for the is the igus database, which has grown over decades, in which the results of thousands of tests from the test laboratory as well as decades of experience in the development and production of chainflex cables are stored. On this basis, the online tool calculates the expected service life of the chainflex cable. Otto Funk, Head of Design at Viastore Systems, emphasizes why this is so important: "We need to know how long the expected service life of the chainflex cables is in order to be able to reliably plan the replacement cycles. Unplanned system downtimes must not occur under any circumstances. That's why we want to be able to make statements to our customers about the durability of all components installed in our stacker cranes," says Friedbert Dannenhauer, Deputy Head of Design at Viastore Systems. igus has developed a variety of other online tools to make it easier for the system integrator to select the right products, configure them and order them. Such additional services help to save time and reduce costs. Those responsible at Viastore also appreciate this. Friedbert Dannenhauer and Otto Funk are not only satisfied with the chainflex cables from igus, but also with the service. "The advice from igus and the cooperation throughout the entire course of the project is really very good. The idea of partnership is always in the foreground," concludes Friedbert Dannenhauer.