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What was needed: A compact, economical robot that could pick a wide range of chocolates with accuracy and operate as a customer-facing attraction.
Key Requirements:
igus components used: robolink DCi articulated arm with integrated control, mounted on a drylin ZLQ linear axis for extended reach.
Industry: Retail automation and venting-style customer experiences
Customer Outcome: A cost-effective, interactive system that gives visitors control over their chocolate selection while reducing staff workload and improving the hygiene of the packaging process.
Here’s a closer look at how the system works:
The ChocoMatic is an automated picking system that uses an igus robolink arm on a drylin ZLW axis to select and package chocolates. Customers choose their chocolates on a mobile device, and the robot identifies each piece with an integrated camera before placing it in a box. If a type runs out, it is removed from the menu and employees receive a refill prompt..
Small and medium-sized shops often struggle to justify the cost of traditional robotic systems. Licensing fees, complex software, and industrial-grade hardware make many solutions expensive and difficult to use. These systems are usually built for high-volume production environments, not for small retail spaces or specialty stores that need simple, compact automation that pays off quickly.
A robolink DCi robot arm travels on a drylin ZLW linear axis to give the system the reach needed for multiple trays. The integrated camera locates each chocolate so the robot can pick and place reliably. Employees only start the process and restock trays. No programming knowledge is required, and the direct placement improves hygiene while offering an engaging experience for visitors.
Customer Service:
Phone: Monday to Friday from 8 am - 5 pm
LiveChat: 24 hours
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