Give us your feedback

How can we improve things for you? Help us to enhance your satisfaction by answering the following questions. Your opinion is crucial.

1. Compared to your best suppliers, how would you rate igus®? 10 = fantastic ... 1 = I am angry
 10   9   8   7   6   5   4   3   2   1

2. How pleased are you to call igus®? 10 = overjoyed ... 1 = it makes me angry
 10   9   8   7   6   5   4   3   2   1


3. How likely is it for you to recommend igus® to others? 10 = I do, a lot... 1 = over my dead body
 10   9   8   7   6   5   4   3   2   1

4. In your opinion, which points in the list below could igus® improve?
 Delivery times
 Telephone accessibility
 Costs
 Quality
 Friendliness of staff
 Other
 

5. Which points in the list below are you most happy with, concerning igus®?
 Delivery times
 Telephone accessibility
 Costs
 Quality
 Friendliness of staff
 Other
 

6. Do you think you are kept up to date with new products, trade shows and other igus® information?
Too much
Just right
Not enough
I'd like to have more information ...
  ... in printed form (catalogs, flyers, information by post)
  ... in digital form (web, information by email)

7. Which are the product groups you or your company have been ordering so far from igus®?
 e-chain® / e-chain system®
 chainflex® cables
 Plain bearing (general)
 iglidur® bearing
 igubal® spherical bearing
 drylin® linear bearing

8. Who is your contact at igus®?
Sales person
 Product manager (office)
 Customer service (office)
 Other
 Nobody
Name of the contact person: 

9. What is your position in your company?
Management
Design/Development
Purchasing
Other

Would you like to tell us something more?

Thank you very much for your participation in our customer survey! You can now send the survey from the bottom of the page, or provide us with your address.

Yours, igus® GmbH

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